Knowledge Base
Proxy API Integration Guide
How to add proxy delivery to an existing product without breaking your workflow
A successful Proxy API rollout starts with product design. The goal is to make proxy access feel native inside your existing service, not bolted on as an afterthought.
Map the user workflow first
Before integrating endpoints, decide where proxy access fits in the customer journey. Will it be a standalone module, part of an automation flow, or an invisible service layer behind the product?
That answer determines what the API needs to expose, what your support team must understand, and how billing or permissions should be handled.
Define ownership across product, support, and operations
API integration is not only a technical task. Someone must own provisioning logic, client communication, failure handling, and account operations after launch.
That is where a combination of API access and a control panel often becomes useful: engineering gets integration flexibility while operations keep visibility.
Roll out in stages
Start with a limited commercial scope: one use case, one target segment, or one internal team. A staged rollout makes it easier to validate support assumptions before pushing the service into a broader client base.
Once onboarding, support, and reporting are stable, you can expand pricing plans, automate more workflows, and widen the go-to-market motion.